Event report
Past Event | Leadership Program - Feedback, Recognition, and Difficult Conversations
The fifth instalment of the FCCS Leadership Impact Program focused on one of the most essential dimensions of leadership: feedback, recognition, and difficult conversations.
Led by Catherine Claudepierre, Managing Director at Lead and Succeed, the session also featured insights from Anne Lepissier, Regional General Manager |Gaming Retail Greater Asia at Microsoft.
Throughout the workshop, participants developed practical leadership skills to:
▪️ Deliver constructive feedback with confidence and empathy
▪️ Recognise and motivate teams more effectively
▪️ Navigate difficult conversations while maintaining trust
▪️ Build accountability and psychological safety within teams
▪️ Adapt leadership and communication styles across different cultural contexts
Through practical exercises, discussions, and real-life scenarios, participants strengthened their ability to lead with clarity, empathy, and consistency while developing the confidence to manage challenging conversations more effectively.
A sincere thank you to Anne Lepissier for sharing her leadership experience, and to Catherine Claudepierre for facilitating this highly interactive session.
For more information about the Leadership Impact Program, please contact Vanessa Hobbs at vhobbs(@)fccsingapore.com
