Bilans d’évènement

Clientele Evolution and Perspectives Amidst the Pandemic

At this insightful talk about Clientele Evolution and Perspectives in the Retail Industry, our speakers Adrien Grosso, General Manager South East Asia & India at Christian Dior Couture, Claire Chiang, Managing Director at Moët Hennessy Taiwan Pte Ltd, Olivier Gergele, EY Asean Consumer Products & Retail Leader and moderator Marie Baland, Head of Marketing & Client Experience for Chanel APAC Travel Retail shared their perspectives about clientele evolution - consumer purchases, consumer behaviors, evolution of centers of interests in Retail on both Online an Offline channels.

Key discussions were on:

  • Understanding the main retail’s shifting landscape
  • The geographic demand and impacts
  • The "new markets": the captive demography, local market strategy
  • The customer personalization


 Thank you to our participants and speakers for attending this event.