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Cléma Risk Solutions’ ExpatMedicare Reinvents Expat Health Protection with a New Connected Healthcare Ecosystem

SHANGHAI / HONG KONG / SINGAPORE / PARIS — September 2026
Active in international health insurance brokerage since 2007, Expat Medicare is entering a new phase with the complete redesign of its digital platform and the launch of a new ecosystem combining insurance, medical support and technology.
As healthcare costs abroad continue to rise and international care pathways become increasingly complex, Expat Medicare is moving beyond the traditional insurance brokerage model.
Insurance is now only the starting point.
The new Expat Medicare environment brings together several complementary services:
VeryPatient — Medical Access & Second Opinion
Access to remote medical consultations and European specialists for second medical opinions in more complex situations.
Cira — Digital Care Coordinator
A 24/7 assistant designed to help expatriates better understand their situation, structure their medical information and identify the next appropriate step in their care journey.
Smartphone Vital-Sign Scanning
Medical technology that can rapidly measure certain vital signs using a smartphone camera, helping users monitor and share relevant health information.
Fortress Wealth — Insurance Wallet
A digital space where clients can centralise insurance policies, membership cards, important documents and useful emergency information.
This is combined with Expat Medicare’s longstanding support for claims, hospitalisations, emergencies, insurer communications and complex situations.
“Since 2007, we have been supporting expatriates with their international health protection. Our ambition today is to go far beyond simply selling an insurance policy. We want to support our clients before, during and after every important moment in their healthcare journey.”
The new platform also allows users to quickly compare solutions from more than 20 international insurers, supported by digital tools and experienced advisers.
Within teams on the ground in Hong Kong, Shanghai, Bangkok, Singapore and Paris, Expat Medicare aims to offer expatriates and their families a new way to approach international protection: simpler, more digital and, above all, more present when clients really need support.
SOURCE: Expat Medicare