Webinar  •  Committee Retail and Luxury

Clientele Evolution and Perspectives Amidst the Pandemic

Event language(s)
English

Member only

Price: Member Rate 10SGD

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Event ended.

Join us for this insightful talk about Clientele Evolution and Perspectives in the Retail Industry (Onsite is fully booked )

This discussion offers the opportunity to get insights about the clientele evolution and its perspectives. After approximatively a year of border closures, learn about the main clientele evolutions (consumer purchases, consumer behaviors, evolution of centers of interests) in Retail on both Online an Offline channels ?

Find out more about:

  • Understanding the main retail’s shifting landscape
  • The geographic demand and impacts
  • The "new markets": the captive demography, local market strategy
  • The customer personalization

The dialogue will be moderated by Marie Baland, Head of Marketing & Client Experience Fragrance & Beauty - Travel Retail, Asia Pacific, Chanel.

Programme:

  • 5 pm : Opening remarks by Marie Baland
  • 5.05 pm : Insights and trends by Olivier Gergele, EY
  • 5.15-5.45 pm : Insights and best practice sharing between Andrien Grosso, Claire Chiang and Olivier Gergele, moderated by Marie Baland
  • 15 min :Q/A session from the audience

Terms & Conditions

  • Full payment is required upon registration.
  • Once paid, registration fees are non-refundable.
  • No shows will not be refunded.
  • Please note that photographs and videos may be taken during the event for news and publicity purposes.

For more information, please contact Coralie Vincens : cvincens@fccsingapore.com.

Speaker(s)

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