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Club Med Chooses International SOS and Zurich France for a Premium Assistance Program

The partnership between International SOS and Zurich Insurance Europe, through its branch for France (“Zurich France”), provides daily support in the management of medical assistance cases. 

Thanks to International SOS’s expertise in rapid and personalized care, and Zurich’s commitment to flexible insurance solutions, this strategic collaboration ensures optimal coverage. Together, they meet the requirements of an international clientele accustomed to the highest standards, combining medical excellence and tailor-made insurance protection.

“We are proud to support Club Med, such a prestigious player, in its ambition to offer a high-end medical assistance service, perfectly in line with its commitment to guaranteeing the peace of mind of its customers,” said Caroline Hondré, General Manager Southern Europe of International SOS . “Our ability to coordinate complex services, combined with our global network of experts, will allow GMs and GOs within Club Med to fully enjoy their stay or carry out their mission with complete peace of mind.”

The partnership covers a wide scope, including:

• For Club Med guests : medical assistance in nearly 70 Club Med villages worldwide , as well as on Club Med 2 (cruise) and Club Med tours, reaching approximately 1.475 million guests per year.
• For the Kind Organizers (GO®) : medical care for employees , including village employees and workers on assignment.

Medical assistance, representing a large volume of assistance cases in France and abroad, includes the following guarantees: medical evacuation and repatriation, teleconsultation, extension of stay for medical reasons, transportation to a suitable medical facility, coverage of transportation and accommodation costs for families in the event of hospitalization, coverage of emergency medical expenses and coordination and management of ticketing for return home. This partnership reflects Club Med's ambition to always go further in the excellence of its services and the protection of its customers and employees. By partnering with leading global players such as International SOS and Zurich France , Club Med reaffirms its commitment to providing a serene and peaceful travel experience to its customers around the world.

SOURCE: International SOS