KPMG- Closed-door Executive Briefings at NRF 2025

An intimate, highly focused discussion for select industry leaders – by registration and invitation only.

AI is rewriting how retailers engage customers, manage inventory, and plan for uncertainty.

Hosted by KPMG in Singapore with our alliance partners : Mastercard, Microsoft and SAP, these by-invite-only sessions explore forward-looking conversations on three main themes impacting the transformation of the Consumer & Retail industry. Over the course of 3 days, 3 key topics will be offered daily – giving you flexibility to attend the ones most relevant to your priorities.

Programme Details

#1 : Retail Reinvented: Building AI-Powered, Customer-First Retail Experiences​

Today’s consumers want more than mere convenience; they want to feel seen, understood, and valued. How can retailers reimagine the end-to-end customer journey – from anticipating shopper needs and personalising experiences in real time to streamlining backend operations that power it all?​

This briefing explores how retailers can tap into AI, analytics, and automation to design hyper-personalised customer experiences while optimising operations for speed and scale.

#2 : Retail Resilience: Strengthening Supply Chains in a Complex Global Landscape​

Keeping your shelves stocked, costs low, and customers happy regardless of what the world throws at you is now harder than ever. Tariff shifts, geopolitical tensions and rising ESG expectations are pushing retailers to rethink how they source, move and deliver. How can we ensure your supply chain is ever ready in today’s volatile landscape?

This briefing unpacks how retails can build supply chains that are efficient, resilient, ethical and compliant – fit to withstand disruption and win consumer trust.

#3 : Future -Proofing Your Retail Enterprise with Smart Governance and Risk Management​​

Are our customer data secure? Are we at risk? Are we compliant? These are the questions retailers today are increasingly confronted with, as more and more firms digitalise at scale. How can retailers carry the weight of moving innovation forward without compromising trust?

This briefing dives into how leading organisations are embedding trust by design – from robust cybersecurity and compliance to dynamic risk frameworks that evolve with technology.

These sessions are free of charge and designed to provide strategic insights for retail leaders across the region. Due to limited seats available, please note that attendance is subject to confirmation by email.

For enquiries, please contact Julie Reynaud.