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Thales And SMRT Trains To Leverage Digital Technologies To Enhance Singapore Commuters’ Journey

From left: Mr Patrice Caine, Chairman and CEO of Thales Group; Mr Lam Sheau Kai President of SMRT Trains; Mr Kevin Chow, Country Director & Chief Executive of Thales in Singapore; Mr Seah Moon Ming, Chairman of SMRT Corporation


  • Both parties signed a Memorandum of Understanding (MoU) for future collaboration in digital including the use of data analytics to explore the full potential of diagnostic data readily available within the rail systems.

  • This project marks the 10th anniversary of the ongoing collaboration between Thales and SMRT Trains, which uses the SelTracTM CBTC signalling solution for the North-South and East-West lines in Singapore, making these two oldest MRT lines in the country more reliable.

  • Every day, over 3 million commuters rely on the Singapore MRT to get to where they need to be, safely and on time. 

  • The collaboration will focus on the real challenges and pain points of the end-user in order to improve reliability and increase service for passengers.


With a common ambition to deliver reliable and sustainable rail journeys, Thales and SMRT Trains recently inked a Memorandum of Understanding (MoU) to collaborate and leverage digital technologies such as data analytics to enhance rail maintenance and operations on the nation’s oldest MRT lines – the North-South and East-West lines, including the Tuas West Extension.

Under the MoU, both parties will share engineering knowledge and rail expertise in various areas, and leverage digital technologies such as data analytics and Artificial Intelligence to unleash the full potential of the diagnostic data readily available within the existing signalling and rail systems. By efficiently mining such data, including train control, supervision and radio communication diagnostic data, SMRT can benefit from greater efficiencies in the maintenance of the trains and systems: (1) The time needed to analyse and identify the root cause of potential faults will be reduced. (2) Automatic fault diagnosis will be enabled for accurate and timely data-driven maintenance. (3) Reliability can be enhanced with faults pre-empted.

To ensure that the collaboration remains focused on real challenges and pain points of the end-user, the SMRT engineering teams will bring common problem statements to be addressed from a rail operator’s perspective, which both teams can work on. Thales brings its expertise as a technology partner with its in-depth knowledge in Communications-Based Train Control (CBTC) signalling and rail control systems, and best practices in data analytics technologies.

Witnessed by the Chairmen of both organisations, Mr Patrice Caine of Thales Group and Mr Seah Moon Ming of SMRT, the signing ceremony also marked the 10th anniversary of the collaboration between Thales and SMRT Trains. Their decade-long journey saw the implementation of the renowned SelTracTM CBTC signalling system for the North-South and East-West line, and has forged a close understanding and cooperation between both organisations where they worked as a team to provide reliable journeys to Singapore’s rail commuters. This renewed collaboration underscores the strong partnership between Thales and SMRT Trains, and reaffirms Thales’ position as a world-leading rail solutions provider.






About Thales 

Thales (Euronext Paris: HO) is a global leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technologies – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organizations and governments – in the defense, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions. 

Thales has 81,000 employees in 68 countries. In 2021, the Group generated sales of €16.2 billion.

About SMRT Trains
SMRT Trains Ltd is the first and largest train services provider in Singapore. As a subsidiary of SMRT Corporation Ltd, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the new Thomson-East Coast Line and the Bukit Panjang Light Rail Transit.

We have set our core values to be Respect, Integrity, Service and Safety, and Excellence. SMRT Trains is committed to provide safe, reliable and comfortable service.


SOURCE: Thales


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