Event report
Event: Clientele Evolution and Perspectives Amidst the Pandemic
At this insightful talk about Clientele Evolution and Perspectives in the Retail Industry, our speakers Adrien Grosso, General Manager South East Asia & India at Christian Dior Couture, Claire Chiang, Managing Director at Moët Hennessy Taiwan Pte Ltd, Olivier Gergele, EY Asean Consumer Products & Retail Leader and moderator Marie Baland, Head of Marketing & Client Experience for Chanel APAC Travel Retail shared their perspectives about clientele evolution - consumer purchases, consumer behaviors, evolution of centers of interests in Retail on both Online an Offline channels.
Key discussions were on:
- Understanding the main retail’s shifting landscape
- The geographic demand and impacts
- The "new markets": the captive demography, local market strategy
- The customer personalization
Thank you to our participants and speakers for attending this event.
