Event report

How to bridge the gap between online and brick & mortar experiences?

Consumers’ expectations have grown with the exponential choices they are being given, demanding that brands provide them with authentic experiences for a competitive price. Marketers’ job in retail has become very complex and is being completely disrupted. In this panel discussion, experts across different retail industries share how they are successfully delighting and winning consumers Online and Offline and what is their perspective on the future of retail. 

Chloé Cortinovis from Bienvenue Factory kicked off the introduction and panelists introduction, followed by presentations from Bruno Zysman, Retail-tech expert (CEO Dominopos & Mobiz technologies) and Johann Suchon, Managing Director at EDENRED, and lastly a panel discussion moderated by Maelle Pochat, Co-founder, Try and Review. Thanks to Dione Song, Chief Commercial Officer at Love Bonito, Chris Walls, Head of Customer & Loyalty at Sephora, Ludovico Benazzo, Global Retail Operations Director at Dyson and Parth Joshi, Head of direct to consumer e-commerce, ASEAN at RB for being part of the panel!

 

 

Close

The Members’ Directory is now digital!